Data We Access, Collect, Use, and Share.

1. Types of Data:

Personal Data:

Contact Information: Names, email addresses, phone numbers for communication purposes.
Account Information: Usernames, passwords (hashed), and profile information for account management.
Financial Data: Payment details, transaction history for financial transactions.

Sensitive Data:

Location Data: For enhancing video call quality and providing location-based services.
Communication Content: Text, voice, and video data during calls or messages.

Usage Data:

Device Information: Device type, OS version, and unique device identifiers to optimize service delivery.
Interaction Data: How you use our services, including call logs, streaming history, and interaction with financial tools.

2. How We Use Your Data:

Communications:

To facilitate text, voice, and video communication, ensuring secure and efficient interactions.

Finance::

For processing payments, managing transactions, providing financial insights, and ensuring compliance with financial regulations.

Video Calls:

To enhance call quality, manage call settings, and provide features like screen sharing or recording.

Video Streaming:

To personalize content recommendations, manage streaming quality, and improve service based on your viewing habits.

3. Data Sharing:

Service Providers:

Payment processors for transaction handling.
Communication service providers to ensure call quality.
Streaming platforms for content delivery.
All under strict confidentiality agreements to protect your information.

Legal Compliance:

We may share data if required by law or to protect our rights, safety, or the safety of others.

Video Calls:

To enhance call quality, manage call settings, and provide features like screen sharing or recording.

Video Streaming:

To personalize content recommendations, manage streaming quality, and improve service based on your viewing habits.

4. Secure Data Handling Procedures:

Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
Access Control: Only authorized personnel have access to personal and sensitive data, with strict access controls in place.
Data Minimization: We collect only what is necessary for the services provided, minimizing the risk associated with data breaches.
Regular Security Audits: We conduct regular audits to ensure compliance with our security standards and to identify improvements.

5. Developer’s Data Retention and Deletion Policy:

Retention: We retain your data only for as long as necessary to provide our services or as required by law. For example:
- Communication Data: Retained for 30 days post-interaction unless legally required longer.
- Financial Data: Retained for the duration of your account activity plus any period required by financial regulations.
- Streaming Data: Retained to improve service but anonymized after 6 months.

Deletion: You can request the deletion of your personal data at any time through your account settings or by contacting us at support@gigawrks.com. Upon request, we will:
- Delete your data from our active systems.
- Ensure data is removed from backups within a reasonable timeframe, typically 30 days, considering technical constraints.

Post-Deletion: After deletion, some data might remain in our logs or backups for a short period for operational purposes, but this data is anonymized and not linkable to you personally.

6. Permissions and Their Use:

INTERNET: Fundamental for connectivity to our services.
READ_EXTERNAL_STORAGE & WRITE_EXTERNAL_STORAGE: For sharing media in communications or saving financial documents.
DOWNLOAD_WITHOUT_NOTIFICATION: To download content in the background.
CAMERA: For video calls and capturing images.
RECORD_AUDIO: To enable voice communication.
BILLING: For secure in-app transactions.
ACCESS_NETWORK_STATE & CHANGE_NETWORK_STATE: To manage network conditions for optimal service.
MODIFY_AUDIO_SETTINGS: To adjust audio settings during calls or streaming.
BLUETOOTH, BLUETOOTH_ADMIN, BLUETOOTH_CONNECT: For using Bluetooth devices for audio.
FOREGROUND_SERVICE, FOREGROUND_SERVICE_CAMERA, FOREGROUND_SERVICE_MICROPHONE, FOREGROUND_SERVICE_MEDIA_PROJECTION, FOREGROUND_SERVICE_DATA_SYNC, FOREGROUND_SERVICE_CONNECTED_DEVICE: For running essential services in the foreground, including camera access, microphone use, media projection, data synchronization, connected device interactions, and other critical operations.
POST_NOTIFICATIONS: To send app notifications to keep you informed.

7. Your Privacy Choices:

Communications: Manage contacts, opt-out of call logs, control video call visibility.
Finance: View, update, or delete transaction history, manage payment methods.
Video Calls & Streaming: Adjust privacy settings, control data usage.

Policy Updates:

We will notify you of any changes to this policy to keep you informed about our data practices.

Contact Us:

For any questions or to exercise your privacy rights, please contact us at support@gigawrks.com.